Head-to-head
Ortuas vs. Smith.ai: AI Receptionists for Service Businesses
Compare pricing models, languages, and setup to decide whether Ortuas or Smith.ai is the better fit for your service business.
The short version
Here's the difference in one paragraph.
Consider Smith.ai if you want an AI receptionist with the option of human support when needed. Consider Ortuas if you want personalized setup, 50+ language options, and multi-channel AI chat across Instagram, Facebook, SMS, and website chat.
Feature comparison
| Feature | Ortuas | Smith.ai |
|---|---|---|
| Pricing Model | Growth & Retention: $594/mo monthly; annual plan: $297/mo equivalent for the first 3 months, then $475.20/mo equivalent for the remaining 9 months, billed annually | Contact provider for current pricing |
| Overage Fees | None | Contact provider for current pricing |
| Languages Supported | 50+ language options available | English & Spanish |
| Human Backup | Not Available | Available |
| Setup | Days (Personalized, done for you) | Self-serve setup guides available |
Pricing checked September 24, 2026. Provider pricing may change.
Why Ortuas wins
Personalized Setup
Ortuas takes a few days to go live because we provide a personalized setup. We train your AI on your specific business so that when it starts taking calls, it represents your brand accurately.
Predictable Pricing
Smith.ai does not publish a fixed AI receptionist price on its website (contact the provider for current pricing). Ortuas Growth & Retention is $594/mo monthly. On the annual plan, the introductory rate is $297/mo equivalent for the first 3 months, then $475.20/mo equivalent for the remaining 9 months, billed annually. There are no overage fees.
Phone and Multi-Channel AI Chat in One Plan
Ortuas handles phone calls and multi-channel AI chat across Instagram DMs, Facebook messages, SMS, and website chat in one bundle.
Language Coverage
Smith.ai's AI receptionist supports English and Spanish. Ortuas has 50+ language options available. English/Spanish multilingual switching is available within one agent; other languages are configured individually.
Give your phone line a receptionist that actually shows up.
A short call with our team, a look at how it would sound on your line, and a plan you can start Monday. No credit card, no pressure.