Call Recording Disclosure

Ortuas supports universal recorded-call disclosure as the recommended operational default. When call recording is enabled, callers are notified at the start of each call that the conversation may be recorded for quality assurance and compliance purposes.

This approach helps businesses maintain consistent, transparent communication practices regardless of caller location, reducing reliance on caller-by-caller legal assumptions.

Clients are responsible for ensuring their call recording practices meet applicable state and federal requirements. Ortuas provides the platform-level safeguards, but compliance obligations depend on each client's specific use case and jurisdiction.

For questions about call recording configuration, contact [email protected].